Privacy Policy
Your privacy matters. This Privacy Policy explains how Radical Health ND collects, uses, protects, and manages information you provide through our website and communications.
Radical Health ND respects your privacy and is committed to protecting the personal information you choose to share with us.
This Privacy Policy describes how Radical Health ND ("Radical Health ND," "we," "us," or "our") may collect, use, store, and disclose information when you visit radicalhealthnd.org, submit a website form, communicate with us, register for services or educational offerings, or otherwise interact with our business.
By using this website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide when you use our website, complete a form, request information, register for an offering, schedule a service, or communicate with Radical Health ND.
Personal Information
Depending on how you interact with us, this information may include:
- First and last name
- Email address
- Telephone or mobile number
- Information submitted through contact, consultation, inquiry, registration, or other website forms
- Communication preferences
- Information you voluntarily provide when communicating with Radical Health ND
Health-Related Information
Some interactions with Radical Health ND may involve information relating to your health, wellness, symptoms, goals, or reasons for seeking services.
Please only submit information requested by the applicable form or information that you are comfortable providing through that communication method.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including browser type, device information, IP address, referring pages, pages viewed, and general website interaction data.
How We Use Your Information
Radical Health ND may use information collected through the website and our communications to:
- Respond to inquiries and requests
- Communicate regarding consultations, services, courses, retreats, or other offerings
- Send appointment confirmations, reminders, updates, and follow-up communications
- Provide information requested through our website
- Deliver educational or promotional communications when you have chosen to receive them
- Process registrations, purchases, or service-related requests
- Maintain and improve our website, services, and communications
- Maintain records and support administrative operations
- Protect the security and integrity of our website and systems
- Comply with applicable legal and regulatory requirements
SMS & Text Message Communications
Radical Health ND may offer the option to receive text messages when you voluntarily provide your mobile number and give the applicable consent through a website form or other authorized opt-in method.
Depending on the consent you provide, text messages may include communications such as appointment confirmations, appointment reminders, scheduling information, service updates, responses to inquiries, follow-up messages, educational information, and promotional communications.
SMS Consent & Privacy
SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.
Mobile information, including phone numbers and SMS opt-in consent data, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to service providers that support the technical delivery of our communications when necessary to provide the service, subject to appropriate limitations and applicable law.
Message Frequency
Message frequency may vary depending on your interaction with Radical Health ND, the services you request, and the communication preferences you select.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Opting Out
You may opt out of SMS communications at any time by replying STOP to a text message from Radical Health ND.
After you send STOP, you may receive a confirmation that you have been unsubscribed. You will no longer receive messages from that SMS program unless you subsequently opt in again.
Help
For assistance with text messaging, reply HELP or contact Radical Health ND through our website at radicalhealthnd.org/contact .
Consent Is Not a Condition of Purchase
Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services from Radical Health ND.
Important: Providing your telephone number alone does not automatically enroll you in promotional SMS messages. Promotional messaging is sent based on the consent provided through the applicable opt-in process.
How We Share Information
Radical Health ND does not sell your personal information for third-party marketing purposes.
We may use service providers and technology providers to support legitimate business functions such as website hosting, form processing, scheduling, communications, customer relationship management, payment processing, analytics, and other operational services.
These providers may process information only as necessary to perform services on our behalf, subject to their applicable agreements and privacy obligations.
We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or safety, prevent fraud or misuse, or protect the rights and safety of others.
Mobile Information Exception
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers in support services, such as customer service or messaging infrastructure, may occur as necessary to provide those services.
All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties.
Cookies & Website Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to help the website function, understand how visitors use the site, remember preferences, and improve the overall website experience.
Cookies are small files placed on your device by websites or services you use. Depending on your browser, you may be able to block or delete cookies through your browser settings.
Disabling certain cookies may affect the functionality of some portions of the website.
Data Security
Radical Health ND takes reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, website, electronic storage system, email system, or text messaging service can be guaranteed to be completely secure.
You should use care when deciding what information to transmit electronically.
Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, and satisfy applicable legal or regulatory requirements.
Retention periods may vary depending on the type of information and the purpose for which it is maintained.
Your Privacy Choices
Depending on the nature of your relationship with Radical Health ND and applicable law, you may contact us to request information about personal information we maintain about you or to request that certain information be corrected or deleted.
You may also manage communications in the following ways:
- Reply STOP to opt out of SMS messages.
- Use the unsubscribe option provided in applicable marketing emails.
- Contact Radical Health ND to update your communication preferences.
Certain information may need to be retained where required for legitimate operational, legal, regulatory, or recordkeeping purposes.
Children's Privacy
Our website is not intended to knowingly collect personal information directly from children under 13 without appropriate authorization.
If you believe a child has provided personal information through this website without appropriate authorization, please contact Radical Health ND so the matter can be reviewed.
Third-Party Services & Links
Our website may contain links to third-party websites, scheduling platforms, payment processors, educational platforms, social media services, or other external services.
Radical Health ND does not control the privacy practices of third-party websites or services. When you leave our website or interact directly with a third-party platform, that provider's own privacy policy and terms may apply.
We encourage you to review the privacy practices of any third-party service you use.
Changes to This Privacy Policy
Radical Health ND may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable requirements.
When this policy is updated, the revised version will be posted on this page and the "Last Updated" date will be changed.
We encourage you to review this Privacy Policy periodically.
Contact Radical Health ND
If you have questions about this Privacy Policy, your information, or our communication practices, please contact Radical Health ND.